Welcome to the Terms & Conditions for Bow Florist. These terms govern your use of our website and the purchase of fresh flowers and related products through our online flower delivery service in Bow and the surrounding areas. By placing an order with us, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.
These Terms & Conditions apply to all orders placed online for delivery in Bow and the surrounding areas. They apply to both individual and business customers. By confirming your order, you acknowledge acceptance of these terms and consent for Bow Florist to process and deliver your order as per these guidelines.
To place an order with Bow Florist, please follow the steps outlined on our website. You will be required to select your desired arrangement or gift, provide recipient and delivery information, choose your preferred delivery date, and complete the payment process.
All flowers and products are subject to availability. In the event that a specific flower, colour, or item becomes unavailable—particularly due to seasonal variation or supplier issues—we reserve the right to substitute with a product of equivalent or greater value and similar style. Each substitution will be executed with the greatest care to preserve the spirit of your original order.
If a significant aspect of your order is unavailable and cannot be adequately substituted, we will contact you directly to discuss alternatives or arrange a full refund.
Prices for all products, delivery charges, and any applicable VAT are clearly displayed on our website at the time of ordering. All transactions are processed in Pounds Sterling (GBP).
We provide flower delivery services primarily in Bow and the adjacent areas. During checkout, you will be asked to select a preferred date and, where available, a delivery time slot. While Bow Florist makes every effort to deliver on the requested date, we cannot guarantee delivery at exact times.
We understand that plans can change, and offer a clear cancellation policy for online flower delivery orders in Bow and the surrounding areas:
If you need to amend details of your order—such as recipient name, message, or delivery address—please contact us as soon as possible following confirmation. We will make every effort to accommodate changes, but cannot guarantee amendments for orders already dispatched or prepared.
Due to the perishable nature of flowers, returns are only accepted in cases where the product delivered is faulty, damaged, or not as described.
Bow Florist takes great care in providing high-quality flowers and prompt delivery. However, our liability is limited as follows:
All content on the Bow Florist website, including photographs, product descriptions, logos, and designs, are the exclusive intellectual property of Bow Florist or used under license. Reproduction or commercial use of any material from our site without express written permission is strictly prohibited.
We handle all personal information in accordance with current UK data protection legislation. Details provided at checkout are used solely for processing your order, arranging delivery, and communicating effectively with you. Please refer to our Privacy Policy for further information about how your data is managed and your rights as a consumer.
Bow Florist reserves the right to update, vary or amend these Terms & Conditions at any time. Any changes will take effect immediately upon posting on our website. It is your responsibility to review these terms regularly before making further orders.
If any part of these Terms & Conditions is found to be invalid or unenforceable by a court, the remaining provisions shall continue in full force and effect.
Nothing in these Terms & Conditions shall confer any right or benefit on any person or third party who is not a party to this agreement, pursuant to the Contracts (Rights of Third Parties) Act 1999.
These Terms & Conditions, and any disputes or claims arising in connection with them (including non-contractual disputes), are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms & Conditions, or require further clarification about our online flower delivery in Bow, please contact us via the methods provided on our website. We will be happy to assist with your enquiry.
Note for Customers in Bow and Surrounding Areas: These Terms & Conditions apply to all customers using Bow Florist's online flower delivery service throughout Bow and its neighbouring locations. By finalising your order, you confirm your acceptance of these terms.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Bow, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Bow.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
